Policies & Terms

Author Growth Pro is an independent provider of author services and publishing support. It is not a publisher or publishing house.

We work with authors and writers to support their writing, creative development, publishing preparation, author branding, and promotional goals. Our services may include manuscript development, editing, proofreading, formatting, cover design, book trailers, author branding, book promotion, reader outreach, social media support, metadata optimization, and other agreed book-related services.

Clients pay for the specific services agreed upon for their projects. Author Growth Pro does not claim ownership of a client’s book, royalties, or a percentage of book sales under these service arrangements.

Before a project begins, the client and Author Growth Pro should agree in writing on the services required, deliverables, total price, payment schedule, estimated timeline, included revisions, and any relevant exclusions.

Only services authorized by the client will be performed. Requests that fall outside the agreed scope may require a revised quote, additional time, or an additional fee, subject to the client’s approval.

The client is responsible for reviewing the proposed scope and confirming that it reflects their requirements before work begins.

Project prices are confirmed in writing before work begins. Pricing may vary according to the service, project complexity, volume of material, and agreed deliverables.

For international clients, the applicable currency—such as USD, EUR, or GBP—will be agreed upon in the project quote. The quote should identify the currency and any applicable transaction fees or additional costs before payment.

A package or service price covers only the deliverables specified in the applicable agreement.

Unless a different arrangement is expressly agreed in writing, the payment schedule is:

• Initial payment — 70%: Due before work begins.
• Final payment — 30%: Due before the final delivery week begins.

The project timeline and delivery arrangements will be confirmed in writing. Work may be paused if a required payment is overdue, and the schedule may need to be adjusted accordingly.

Any payment method, transaction fee, or alternative payment arrangement must be agreed upon before payment. Clients should receive confirmation of the agreed price, currency, payment schedule, and deliverables.

Unless the project agreement specifies otherwise, a project includes up to two rounds of revisions within the originally agreed scope.

A revision round covers reasonable adjustments to the delivered work based on the agreed brief. A new direction, substantial change in requirements, additional deliverables, or work outside the original scope may require a separate quote.

Clients should review drafts and provide clear, consolidated feedback within the agreed review period. Approval of a draft or final deliverable should be recorded in writing where appropriate.

Estimated timelines will be agreed upon before work begins. The schedule depends on the project’s scope, the timely receipt of required materials, client feedback, and any agreed review stages.

Clients are responsible for supplying accurate information, providing the necessary files and permissions, reviewing drafts, and responding to requests for clarification.

Delays in receiving materials, approvals, or feedback may affect the delivery schedule. Any significant change to the timeline should be communicated to the client.

The client retains ownership of their original book, manuscript, and other materials they provide, subject to any rights belonging to third parties.

Subject to applicable law and any third-party licensing restrictions, ownership of original final deliverables created specifically for the client transfers to the client after full payment has been received.

Third-party materials—including stock images, fonts, music, software, and other licensed assets—remain subject to their applicable licence terms. Their use or transfer may be restricted and should be explained where relevant to the project.

Author Growth Pro does not acquire ownership of the client’s book or claim royalties or a percentage of book sales under the agreed service arrangement.

Unpublished manuscripts, drafts, private project files, and confidential client information will be treated as confidential and will not be publicly disclosed without the client’s permission, except where disclosure is legally required or necessary for an authorized service provider operating under appropriate confidentiality safeguards.

Author Growth Pro will not display a client’s identifiable project, book materials, testimonial, or other private work in its public portfolio without the client’s permission.

Clients should identify any special confidentiality requirements before work begins so they can be addressed in the project agreement.

Refunds are not automatic. Refund requests are reviewed case by case after reasonable efforts to resolve the client’s concern.

If the client remains dissatisfied, the review will take account of the written agreement, work already completed, and the circumstances of the request.

Clients should raise concerns promptly and explain the issue so both parties have an opportunity to discuss a reasonable resolution. Any refund decision should be communicated clearly in writing.

Nothing in this policy excludes rights or remedies that cannot lawfully be excluded under applicable law.

Author Growth Pro provides services intended to support authors’ creative, publishing, branding, and promotional objectives. Outcomes may depend on factors outside our control, including reader preferences, market conditions, platform policies, advertising performance, and the client’s own activities.

No specific sales volume, bestseller ranking, review count, audience growth, publishing acceptance, or other commercial result is promised unless a particular written agreement expressly defines a deliverable that can be controlled and verified.

Clients remain responsible for their own publishing decisions, account access, final approvals, and compliance with the rules of platforms they use.

Author Growth Pro aims to build respectful, ongoing working relationships with clients. Support after a project’s completion may be provided where agreed, but it is not automatically included indefinitely in a completed project.

Any continuing support, maintenance, campaign activity, or additional work should have a clearly agreed scope, schedule, and price. Clients may ask to discontinue ongoing support.

Any material change to a project agreement should be communicated to the client and agreed upon in writing.

The final terms should identify the applicable governing law and a suitable process for resolving disputes once the business’s legal jurisdiction and relevant legal requirements have been confirmed.

Nothing in these terms limits mandatory consumer or other legal rights that apply to a client.

This section describes the website’s current handling of information used for enquiries, author accounts, project administration, assistance, and language translation. Retention arrangements, legal bases, provider terms, and international transfers still require confirmation before publication.

Enquiry forms collect the information you submit: your name, email, phone or WhatsApp number, country, book title, genre, publishing stage, word or page count, requested services, goals, budget range, preferred currency, payment method, preferred contact method, and additional project details. Formatting quote requests also include trim size, requested formats, deadline, and notes. Records include the submission source, creation time, and project status; submissions made while signed in can be associated with your account. These records are stored through Lovable Cloud for enquiry review and project administration. Saving an enquiry does not confirm delivery to our email inbox; email notifications are not currently configured. The quote download is created locally in your browser; downloading it does not email it to us.

Author accounts send your email and password to Lovable Cloud’s sign-in service. The website keeps sign-in session information in browser storage to maintain your session. Author accounts show associated enquiries and project statuses; the administration page is designed for authorized staff to review enquiries and update their status.

The website’s AI chat sends your messages and recent conversation context through the website to the Lovable AI Gateway to generate a reply. The current implementation uses an OpenAI-labelled model through that gateway. The chat is held in page memory; this does not establish how long the gateway or its model providers keep requests. Please do not include passwords or confidential manuscript material in chat.

Automatic translation reads browser language preferences and may use locale region or timezone to suggest a language; this is not precise location tracking. A language preference is saved in browser storage. Translation sends visible page text and the target language to the Lovable AI Gateway. Depending on the page, visible text can include personal information, account or enquiry details, or chat messages. Translation results are cached in memory. Provider retention and international processing locations have not been verified.

The website is hosted through Lovable and uses Lovable Cloud for account and enquiry services. Google Fonts supplies the website’s typefaces through external requests. Email links open your email application; WhatsApp and TikTok links open those external services when selected. After a saved enquiry, choosing the WhatsApp handoff opens WhatsApp with a summary of the submitted contact and project details. You must press Send yourself; the website does not send a WhatsApp message automatically. Their handling of information is governed by their own terms. The complete provider and subprocessor list, email-delivery arrangements, hosting logs, and contractual safeguards remain to be verified.

The inspected application code does not configure a dedicated marketing analytics tracker. It does include server error logging and an optional Lovable error-reporting hook that can include error and page context. This does not establish what analytics, access logs, cookies, or diagnostics the hosting environment collects. These details require a hosted-service review.

Clients may request access to, correction of, or deletion of personal information by contacting authorgrowthpro@gmail.com. Requests will be handled in accordance with applicable law, subject to legitimate recordkeeping, security, contractual, and legal obligations.

Before publication, the business must confirm its actual retention and deletion practices, applicable privacy rights and response procedures, international-transfer safeguards, and whether its wider business practices support a no-sale-or-rental statement. No fixed retention period or unverified privacy guarantee is asserted here.